Welcome to FirstCare Practice
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
We are pleased to inform you that CQC has inspected Firstcare practice and it has been rated as GOOD. We will take on board any suggestions that have been made and take action to improve the service we provide further.
Please find the full report below.
IMPORTANT PATIENT SURVEY
At Firstcare Practice we value patient feedback/suggestions/compliments and reflect on this feedback to inform any decisions to improve service delivery and improve on patient satisfaction.
We welcome your feedback. Please leave a review by clicking on the survey below.
FirstCare Practice is compliant with the new GDPR legislation. Please see the links in the further information section for our updated Privacy Policies.
What is General Data Protection Regulation (GDPR)
Replaces the Data Protection Act 1998 (DPA)
Designed to match data privacy laws across Europe
Redesigned the way organisations across the region approach data privacy
Applies to ‘Data Controllers’ and ‘Data Processors’. Similar to the DPA - the controller says how and why personal data is processed
Applies to organisations outside the EU that offer goods or services to individuals in the EU
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
The premises are accessible to wheelchair users and equipped with a hearing loop. Please ask for help if required.
View your medical record online
MY HEALTHCARE FEDERATION
FirstCare Practice is a member of the My HealthCare Federation. Through the federation the practice is able to offer further services to our patients such as Extended Hours Access to both doctors and nurses.
(Site updated 30/01/2019)