Welcome to FirstCare Practice

SATURDAY MORNING OPENING FROM 01/08/2020

From 01/08/2020 Firstcare Practice will be closed on Saturday Mornings.  You will still be able to use Online services, using the BSOL Health App, to manage appointments, repeat prescriptions and have access to your medical records.

You can register for Online services by downloading the BSOL Health APP and proceed to self verify your ID.  If you have any difficulties please contact Miriam Mockbill at reception. 

Wearing Face Coverings When Attending the Surgery

Following recent government guidance we are requesting all patients to wear a face covering when you attend the surgery.  Face coverings are different from face masks.  Any type of face covering can be worn - We appreciate your support in implementing this request in order to keep yourself and others safe from the Coronovirus.

2 Metre Social Distancing

Please maintain a 2 M social distance from others when you are in the surgery and respect others distance.  We have tape across seats where you must not sit to ensure we can keep patients 2 M apart.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

We are pleased to inform you that CQC has inspected Firstcare practice and it has been rated as GOOD.  We will take on board any suggestions that have been made and take action to improve the service we provide further.

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Please find the full report below.

https://www.cqc.org.uk/sites/default/files/new_reports/AAAH9871.pdf

Safe Surgery

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FirstCare Practice is compliant with the new GDPR legislation.  Please see the links in the further information section for our updated Privacy Policies.

What is General Data Protection Regulation (GDPR)

  •  Replaces the Data Protection Act 1998 (DPA)

  •  Designed to match data privacy laws across Europe

  •  Redesigned the way organisations across the region approach data privacy

  • Applies to ‘Data Controllers’ and ‘Data Processors’. Similar to the DPA - the controller says how and why personal data is processed

  • Applies to organisations outside the EU that offer goods or services to individuals in the EU

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access 

The premises are accessible to wheelchair users and equipped with a hearing loop. Please ask for help if required.

Medical Record

View your medical record online

MY HEALTHCARE FEDERATION

FirstCare Practice is a member of the My HealthCare Federation.  Through the federation the practice is able to offer further services to our patients such as Extended Hours Access to both doctors and nurses.

Extended Access

(Site updated 22/07/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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