Appointments

The practice operates an appointment system for the doctors, practice nurses and healthcare assistants. Bookings are easily made by calling on 0121 440 4666 and speaking to reception. Many routine conditions can be managed by other members of the healthcare team. A considerable number of appointments will be made available on the day. We continue to review our system regularly in order to give patients swift access.

Save time on the phone.  Appointments can be booked ONLINE.  Please download the NHS HEALTH APP and follow the instructions for SELF VERIFICATION.

How to Book an Appointment with a GP

  • During the CORONAVIRUS PANDEMIC - All GP and nursing appointments remain Face to Face consultations.  Telephone appointments will be offered to patients who are exhibiting symptoms of Covid or are self isolating.
  • Same day morning emergency appointment - ring at 09:00am to book an emergency appointment – allocated on a first come first served basis.  Also available for Online booking.

  • Pre-bookable appointments - ring anytime between 08:00 and 18:30 to pre-book up to 4 weeks in advance. Please try to avoid the busy times of 9am and 1pm as same day emergency appointments are booked during these times.

  • Same day afternoon emergency appointment - ring at 13:00pm to book an emergency appointment – allocated on a first come first served basis. These can also be booked Online.

Emergencies

If you require a doctor in an emergency you should ring the usual surgery number. The receptionist will try to accommodate any genuine emergencies and arrange for you to be seen by a GP. An emergency is a medical or social problem, which requires immediate and urgent attention.

If all our emergency appointments are booked you will be accommodated at the Hub practices. Please ask the receptionists for details about these appointments.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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