Along with our usual opening hours, we offer our patients extended access appointments on Saturdays and the weekday evenings until 20:00. 

These are available at our local SDS My Healthcare Fernley Medical Centre Hub. 

To book these extended access appointments please speak to one of the receptionists. 

Firstcare  Practice is a member of My Healthcare and can offer evening and weekend face to face GP, Nurse and Healthcare Assistant appointments from Burbury, Fernley, Harborne, River Brook and West Heath Hubs. The extended hours appointments will be booked by our reception staff as usual but patients will be seen at whichever Hub is the most convenience for them.  The addresses of the 5Hubs plus the telephone numbers to ring if you needed to cancel or change an appointment are: 

• Burbury Medical Centre, 311 Burbury Street, Birmingham B19 1TT. Appointment cancellation telephone no. 07424 041608
• Fernley Medical Centre, 560 Stratford Road, Birmingham B11 4AN. Appointment cancellation telephone no. 07561 109028
• Harborne Medical Practice, 4 York Street, Birmingham B17 0HG. Appointment cancellation telephone No. 0121 427 5246
• River Brook Medical Centre, 3 River Brook Drive, Birmingham B30 2SH. Appointment cancellation telephone no. 0121 433 8910
• West Heath Medical Centre, 194-196 West Heath Road, Birmingham B31 3HB.
• Appointment cancellation telephone No. 0121 483 2122

We are also able to offer our patients telephone consultations with either a GP or pharmacist based in MyHealthcare’s Virtual Hub at West Heath Medical Centre.  The call will be booked by our reception staff for a time that is convenient to you.  

Please ask a member of our staff if you would like further information.  

If you need urgent medical attention outside of our normal hours please phone the usual surgery on 0121 440 4666. You will be automatically connected to the out-of-hours doctor on duty 24 hours a day, weekends and bank holidays who will deal with genuine emergencies.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.  Please call 999 if your experience chest pain.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.